Returns operations, next to Loop and orders
ReturnGO tickets and refunds sit outside order economics. Return volume and reasons joined to Shopify so refund rate is one number.
ReturnGO
Post-purchase support, helpdesk, returns, and people-ops platforms.
Why ReturnGO?
SourceMedium lands ReturnGO returns beside Loop Returns so post-purchase leakage is visible in the same warehouse as orders.
Return volume
Opened and completed returns sync with order identifiers.
Reason codes
Return reasons report next to product and customer cohorts.
Refund impact
Return dollars sit against order gross for net revenue.
What you can ask
With SourceMedium Agent, you can query ReturnGO data using natural language. Here are some examples.
What is our ReturnGO refund rate this quarter? Which products drive the most ReturnGO returns? How does ReturnGO volume compare to Loop Returns? How it works
Setup depends on the source. We confirm access requirements, history, cadence, and customer responsibilities before implementation begins.
Connect ReturnGO
Share the ReturnGO API credential for your shop.
Return sync
Return records land with order identifiers.
Ops reporting
Return rate and reasons report next to orders.
Ready to stop debating the numbers?
In 30 minutes, we will
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Map your current systems and reporting gaps.
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Show one workflow relevant to your team.
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Outline likely fit, implementation scope, and next steps.
Book a walkthrough
Share a little context, then choose a time immediately after submitting.
Choose a time for your walkthrough
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